Help

Everything you need to manage your CIPLE exam alert subscription.

Managing Your Subscription

Access the Polar customer portal at polar.sh/ciple-alert/portal. Log in with the email you used to sign up. From there you can:

• View your subscription details
• Update your payment method
• Access invoices and billing history

How Email Alerts Work

You get a twice-monthly email whenever new CIPLE exam spots are detected. This is included on both free and paid plans.

• On quiet days with no new spots, you won't receive an email. You only hear from us when there's news.
• If you're not receiving emails, check your spam or junk folder.
• To change the email address on your account, contact support@ciple-alert.com.

Instant Alerts

Instant Alerts deliver faster notifications so you can book before spots fill up.

• Delivered via a private Telegram channel
• Messages sent within 60 minutes of spot detection
• Requires the Telegram app on your phone or desktop
• Subscribers receive a unique invite link after signing up
• Paid plan also includes daily email alerts

See the pricing page for plan details at $3.99/mo.

Cancelling Your Subscription

You can cancel anytime through the customer portal.

• Log in with the email you used to sign up
• Select your subscription
• Choose cancel

Your access continues until the end of the current billing period. After cancellation, you can still sign up for free email alerts at any time.

See our terms for refund details.

Still Need Help?

Email us at support@ciple-alert.com. We usually reply within 24 hours.

Looking for something else? Browse all exam centers we monitor, or check our pricing plans.